Going In Style Travel Accessories is a Briggs & Riley Repair drop off location in Palo Alto, CA. If your Briggs & Riley bag is in need of repair and you don’t want to do the repair yourself, you can bring your Briggs & Riley bag to Going In Style Travel Accessories, 609 Stanford Shopping Center, Palo Alto, California and one of our associates can help you get your bag repaired by an expert at Briggs & Riley Official Company Repair Center.

Going In Style Travel Accessories - Briggs & Riley Repair Drop Off Center

609 Stanford Shopping Center

Palo Alto, California

Phone 650-326-2066

Send Briggs & Riley® your bag to repair

If your bag needs some extra care and you don't want to self repair, Briggs & Riley® recommends sending your bag directly to one of Briggs & Riley’s Official Company Repair Centers. To do so, create a repair authorization number (RA). You can obtain an RA number here. If you need help sending your bag to an official Briggs & Riley repair center. Going In Style Travel Accessories is here to help. Stop by our store located at Stanford Shopping Center and bring your bag. Going In Style can help you trouble shoot. You can order a Briggs & Riley DIY repair kit through us, or we can help you send your bag off to an official repair center and get your bag repaired by the professionals.

3 FAST & EASY BRIGGS & RILEY REPAIR OPTION

Briggs & Riley stands behind their unconditional lifetime guarantee, so that’s why Briggs & Riley offers you a variety of convenient repair options, so you and your bag can get back on the road. 1) You can DIY repair your bag using a Briggs & Riley Self Repair Kit. 2) Send your luggage to a Briggs & Riley Repair Center 3) Send your bag to an authorized Briggs & Riley partner in the US or International.

do-it-yourself Briggs & Riley Luggage Repair

Feeling handy or need a quick fix on your Briggs & Riley bag? Expedite your repair by taking advantage of Briggs & Riley self-repair kits. Briggs & Riley Self Repair Kits are $10 for handling and SHIP FREE!

For repair service located outside of the U.S., please Briggs & Riley International Repair Center Locator.
You can also contact Briggs & Riley to help get the process started.

Briggs & Riley’s simple as that guarantee® covers the repair of all functional aspects of your Briggs & Riley bag for the life of your bag. Naturally, Briggs & Riley’s warranty does not cover cosmetic wear or cleaning, nor does it cover damage of contents, or the replacement of lost or stolen bags and/or its contents. If your bag or its contents are damaged by an airline and you wish to hold them responsible, we suggest that you file a claim with the carrier before leaving the airport. If you choose not to do this and instead wish for Briggs & Riley to repair your bag, Briggs & Riley will be happy to do so at no charge. Due to the nature of certain types of repairs and normal wear and tear, it is not always possible to return your bag to its original condition. Due to discontinuation of a particular part or color, identical replacement parts may not be available. Briggs & Riley will repair or replace a damaged part with the closest matching part or component in the closest matching color. Please note: You are responsible for the cost of shipping your bag to Briggs & Riley, however, Briggs & Riley will return the favor and ship your bag back to you free of charge.

Briggs & Riley’s Story
Philosophy

Three little words...Engineered for reality.

When you’re traveling, your luggage can mean the difference between fast or frantic, relaxed or riled. You see, Briggs & Riley does what many consider unthinkable these days. Briggs & Riley listens. To customers, to retail partners, to their team of repair experts. Then Briggs & Riley designs their bags around real-world needs and wants. A handle mounted on the outside of a bag to create more room and flat packing. A pocket to hold toiletries or safeguard your passport. An expansion system that adds capacity, then compresses your belongings securely in place. In fact, Briggs & Riley has multiple patents designed to make travel, well, easier. It’s innovative thinking like this—never for innovation’s sake—that sets Briggs & Riley apart. Now combine all that with the only unconditional lifetime guarantee in the business. It’s no wonder Briggs & Riley customers are nothing short of fanatical about their bags.